JoAnn Shilling

Position: Account Receivable Specialist

Hometown: Wilmington, DE

JoAnn joined Epic Roofing & Exteriors shortly after Hurricane Ian, showcasing her dedication by promptly assisting wherever necessary. Initially involved with sales reps for file reviews and emergency tarp job invoicing, she transitioned into the evolving company’s Accounts Receivables division. Collaborating with the COO, JoAnn pioneered “Operational A/R,” streamlining fund collection according to project production stages and contract terms. Her customer-facing role now extends to conducting end-of-job surveys, gathering data crucial for Epic’s ongoing improvement. JoAnn’s swift encouragement and deep appreciation for Epic’s company culture foster a sense of value, making her passionate about contributing to the betterment of the SWFL community through our work.